Location: Vaud
Starting: ASAP
Language: English mandatory (French is a plus)
Type: Delegation 100 %
We are currently looking for the following profile:
The IDP/CRM product owner leads a team of experienced software engineers, a solution architect, a data specialist and a designer, responsible for the integration and extension of the client marketing tech stack.
Responsibilities
● Gather, process & prioritize requirements from stakeholders (e.g. Marketing, ICT, Ticketing, ...)
● Translate business and technical requirements into user stories and development tasks together with the solution architect, engineering team and designer (product team)
○ Own the roadmap (Jira/Product Plan)
○ Own the product & sprint backlog (Jira)
● Lead the product team
○ Provide business & product context as well as timelines & priorities
○ Detect and monitor potential dependencies to/from other teams
○ Lead agile sprint ceremonies (Stand-up, Grooming, Demo, Retro, Planning) together with the scrum master
○ Be a sparrings partner for the UX/UI designer and the solution architect
● Monitor high-level stats (e.g. total users, subscribers/opt-ins, conversion rate ...)
● Occasionally engage with suppliers and vendors to discuss requirements or support issues (e.g. Trakken, 2Circles. SAP, Selligent, BlueConic, UI Centric)
● Maintain and expand documentation on the Wiki (Confluence)
Desired Skills
● Several years (min 7 years) of proven working experience as a product owner in agile software development projects (e.g. Scrum, Kanban)
● Proven experience within:
○ Identity management provider solution(s)
○ CRM & marketing automation solution(s)
○ User authentication (ie: OAuth, Open ID, Fb & Google login)
● General, high-level understanding of modern software technologies & concepts
○ Web (HTML/CSS/JS)
○ iOS & Android app development & distribution
○ Cloud, SAAS/PAAS (AWS, Azure, Google Cloud)
○ Microservices & Rest APIs ○ DevOps
○ Google Analytics, A/B Testing
○ Bonus:
■ Ad-tech solutions (Google, Fb, ...)
■ Data Privacy & GDPR
● Strong communication and organizational skills
○ Proactive approach
○ At ease with owning & driving multiple topics